Fortis La Femme

&lt;strong&gt;&lt;u&gt;Job Descriptions &ndash; Patient Care Services ( Open positions - 6 Nos)&lt;/u&gt;&lt;/strong&gt;
&lt;ul&gt;
	&lt;li&gt;&nbsp;Qualification: Must be a Graduate or Diploma with 3 years ( 1 year diploma can also be considered &ndash; depends on the candidate&rsquo;s competencies)&lt;/li&gt;
	&lt;li&gt;Basic course/knowledge &nbsp;of computers is desirable.&lt;/li&gt;
	&lt;li&gt;0-4 years of Experience in the relevant field.&lt;/li&gt;
	&lt;li&gt;Reporting to: Head &ndash; Patient Care Services&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;Job Summary&lt;/strong&gt;

Receive visitors or patients, ascertain their needs, direct them accordingly, answer the telephone, handle receipt and dispatch of reports and couriers and perform related clerical duties according to the department to which assigned. They must adhere to customer care guidelines and assure quality care.

&lt;strong&gt;Verbal Ability&lt;/strong&gt;
&lt;ul&gt;
	&lt;li&gt;&nbsp;To give accurate and tactful explanations to visitors and patients and to exercise high degree of tact and poise, overcoming language barriers.&lt;/li&gt;
	&lt;li&gt;To understand and apply knowledge of medical terminology (training will be provided)&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;Numerical Ability&lt;/strong&gt;
&lt;ul&gt;
	&lt;li&gt;Problem solving and decision-making.&lt;/li&gt;
	&lt;li&gt;To think independently and exercise one&rsquo;s own judgment in determining actions during emergencies and challenging situations&lt;/li&gt;
&lt;/ul&gt;
Interpersonal skills

Other skills, which include
&lt;ul&gt;
	&lt;li&gt;High levels of empathy&lt;/li&gt;
	&lt;li&gt;Customer service orientation&lt;/li&gt;
	&lt;li&gt;Polite and helpful&lt;/li&gt;
	&lt;li&gt;Presence of mind&lt;/li&gt;
	&lt;li&gt;Proper time management&lt;/li&gt;
	&lt;li&gt;Proactive&lt;/li&gt;
	&lt;li&gt;Patience&lt;/li&gt;
	&lt;li&gt;Promptness/Alertness&lt;/li&gt;
&lt;/ul&gt;
&amp;nbsp;

&lt;strong&gt;CTC &ndash; &nbsp;Rs 13000/- to Rs 18000/- per month&lt;/strong&gt;

Kindly note :
&lt;ul&gt;
	&lt;li&gt;The CTC mentioned may vary from one candidate to the other - depending on qualification, relevant experience, Competencies and suitability for the job in our hospital. (hence a request &ndash; not to mention/promise any salary to the candidate before they come for the interview)&lt;/li&gt;
	&lt;li&gt;Take home salary will be lesser that CTC mentioned (after subtraction of Statuary benefits)&lt;/li&gt;
	&lt;li&gt;Night shift is mandatory (on Rotation)&lt;/li&gt;
&lt;/ul&gt;
&lt;strong&gt;*Food &amp;amp; accommodation (only for females) are available with a deduction of Rs 2000/- pm from salary depending on availability*&lt;/strong&gt;

Job Details

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